General Policy

We know the unexpected can always lurk around the corner, that's why will make a full refund for any cancellation request submitted at least 24 hours before the start time of the tour.

Unfortunately we won't be able to process cancellation request submitted in the same day of the tour. This is due to the organizational process and the agreements we have with our partners.

If you won't be able to make it, you may also ask for a rebooking of the tour!

Call us or write an email to